We want you to be entirely satisfied with every product that you purchase from Machir.com. If you are not satisfied with a product that you have purchased, you may return it within 30 days of delivery for a full refund of the purchase price, excluding the shipping and handling fees. Sale merchandise will be issued
To guarantee your satisfaction we make the unlikely event of a return as easy as possible. Simply contact Machir with all the relevant product information and we will provide you with a prepaid FedEx label to return your purchase with.
Machir offers a variety of shipping options depending on the product(s) you purchase and the location of where the products will be delivered. Proceeding checkout, you will be prompted to choose from one of four shipping options, which include free shipping. Shipping times are based on the shipping method chosen. Please note that free shipping
Machir offers a variety of shipping options depending on the product(s) you purchase and the location of where the products will be delivered. Proceeding checkout you will be prompted to choose from one of four shipping options, which include free shipping. Shipping rates are based on the shipping method chosen at checkout and the total
Once your order has been processed, you will receive an email confirming your purchase. As soon as your order leaves our warehouse, you will receive an email with a tracking number for your order.
Services, repairs, and replacements will be made to products meeting our warranty agreement. Please contact us with the following information describing what kind of repairs will be needed for your bag. Once all information is received, we will respond to your request within 24 hours. Product: Style Number: Tracking Number: Problem Description: Please describe the
Once all required information is received, we will respond to your request within 24 hours. At that time we will be able to provide you with a replacement part, or estimate as to how long it will take to repair your damaged product.
Nope! Machir takes pride in covering the shipping costs for all products needing services, repairs, or replacements, as covered under our warranty agreement.
Check out our latest blog review from Brandi at Run Style Run!! She just got back from a trip to Kilgore, Idaho and brought her Machir Casual Backpack along for the journey. Take a look at her blog to find out what she thought about the bag, as well as, her journey in the wilderness.