How do I know if my item can be repaired?

Contact us with the following information describing what kind of repairs will be needed for your bag. Once all information is received, we will respond to your request within 24 hours. You can also check out our care section for helpful information on maintaining your Machir product.

Product:
Style Number:
Tracking Number:
Problem Description:
Please describe the problem, repair needed or parts needed.
Damage Description:
Please describe how the damage occurred, please be as specific as possible.
Contact Info:
Please provide us with your first and last name, phone number, address and email address.